Privacy Policy - Opensports

 

Effective: 29th October 2025
OpenSports Pty Ltd (ABN 44 118 594 504)
Formerly NavSports Pty Ltd

1. Introduction

This Privacy Policy explains how OpenSports Pty Ltd, the owner and operator of OpenSports.com.au (“we”, “us”, or “our”), collects, uses, and discloses information about you (“user”, “individual”, “Group (Club)”, or “you”).

This policy applies to all information collected when you use our website, applications, or services (collectively, the “Platform”), or when you interact with us directly.

We are committed to protecting your privacy and handling your personal information responsibly and transparently in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Information We Collect

2.1 Information You Provide

We collect personal information that you voluntarily provide when using our Platform, including:

• Your name, email address, and phone number
• Account credentials such as username and password
• Profile information (photos, sport interests, and bios)
• Payment or donation information (if applicable)
• Any content or media you upload or share on the Platform

2.2 Information We Collect Automatically

When you use OpenSports.com.au, we automatically collect:

• Log and usage data: pages visited, access times, features used
• Device information: browser type, device model, IP address
• Approximate location: derived from your device or IP (no GPS-level precision)
• Cookies and analytics: see Section 6 below

2.3 Information from Other Sources

We may receive limited information from third-party platforms (e.g. Facebook) if you link or sign in using social accounts.

3. How We Use Your Information

We collect and use information for legitimate business and community purposes, including to:

• Provide, operate, and improve the Platform
• Enable connection and communication between users and Groups (Clubs)
• Personalise your experience and suggest relevant opportunities
• Communicate with you about updates, services, or account issues
• Send marketing or promotional content (only with consent)
• Conduct research, analytics, and reporting to enhance user experience
• Comply with our legal obligations

We do not sell or rent personal information to any third party.

4. Sharing of Information

Your information may be shared:

• With other users, as per your privacy and account settings
• With trusted service providers assisting in operations (e.g. hosting, analytics, payment gateways)
• When required by law or to protect OpenSports’ legal rights
• In the event of a business transfer, merger, or acquisition
• When you explicitly direct us to share your data

All third parties receiving information from OpenSports must comply with our data handling standards and Australian privacy laws.

5. Linked Data Analytics (Non-Personal Information)

5.1 Purpose and Scope

OpenSports collects and processes aggregated, anonymised participation data (“Linked Data Analytics”) to analyse sporting trends, participation rates, and engagement across Australia.

This data supports OpenSports and national sporting bodies in improving programs, understanding participation patterns, and promoting access to sport.

5.2 Data Collected

We may collect aggregated, non-identifiable metrics such as:

• Popular sports, activities, and event attendance levels
• General regional participation trends (without exact location tracking)
• Demographic participation statistics (age range, gender, etc.)

5.3 How Data Is Anonymised

To ensure anonymity, OpenSports:

• Strips all personal identifiers (names, emails, and exact locations)
• Aggregates information so that results reflect group patterns, not individuals
• Applies technical and procedural measures to prevent re-identification

5.4 Sharing of Linked Data

Anonymised data may be shared with:

• National and state sporting bodies
• Non-profit and community sports organisations
• Research institutions and verified analytics partners

This data cannot be used to identify, contact, or target individual users.

5.5 Your Consent

By using OpenSports.com.au, you consent to the inclusion of your non-personal usage data in Linked Data Analytics under these conditions.

6. Cookies, Analytics, and Tracking

We use cookies and analytics tools (e.g., Google Analytics) to:

• Optimise website performance and user experience
• Measure traffic and engagement
• Monitor security and prevent misuse

You can disable cookies through your browser settings. Some Platform features may not function correctly without them.

7. Data Storage, Retention, and Security

Your data is stored securely on Australian servers or trusted third-party data centres compliant with Australian privacy standards.

We retain personal data only as long as necessary for operational, legal, or research purposes.

OpenSports uses encryption, access controls, and secure data handling protocols; however, no system is completely immune to breaches.

8. International Data Transfers

If personal data is transferred outside Australia (e.g., to a service provider), we ensure adequate safeguards are in place consistent with the Privacy Act 1988 (Cth) and Australian Privacy Principle 8.

9. Your Rights and Choices

You have the right to:

• Access and update your personal information
• Request correction or deletion of your data
• Opt out of marketing communications
• Manage cookies and browser tracking preferences
• Withdraw consent for processing where applicable

Requests should be sent to info@opensports.com.au. Identification may be required to verify requests.

10. Policy Updates

We may update this Privacy Policy periodically to reflect changes in law, technology, or our practices. Updates will be posted on this page with a new effective date.
Your continued use of the Platform after updates constitutes acceptance of the revised policy.

11. Contact Us

For any privacy-related questions or to exercise your rights, please contact:
📧 info@opensports.com.au
📍 OpenSports Pty Ltd, New South Wales, Australia

Acknowledgement

By using OpenSports.com.au, you confirm that you have read, understood, and agreed to this Privacy Policy.